Social media platforms burgeon with user-generated content every second. Social listening tools like buska will track and gather mentions across the board. But businesses now face the colossal task of mining valuable insights from vast amounts of mentions.That’s where Artificial Intelligence (AI) comes in handy to simplify the process.We’ll share how AI boosts Social Listening tools to […]
The A-Z of Social Listening Terms
Social listening is the process of monitoring and analyzing online conversations about your brand, products, competitors, industry, and customers.It helps you understand what people are saying about your business, how they feel about it, and what their buying intent and expectations are.This process can help you identify new opportunities, generate leads, improve customer satisfaction, and […]